Reservations
All lodging rates include:
- are subject to a 10% resort fees which provides:
- Complimentary access to Aquatics & Fitness Center
- Complimentary access to Lake Monocan including exclusive Saturday access
- Complimentary use of on-mountain shuttle service
- Access to Devils Knob Golf (fees apply)
- Access to Devils Knob Racquet Sports for Tennis and Pickleball, indoor and outdoor courts (fees apply)
- Access to Devils Grill Restaurant
- 8 a.m. slope access on holidays and weekends in January and February
- Free or discounted summer activities
- 24-hour front desk and switchboard services including activity and emergency notification
- Room charging privileges
- On-site housekeeping and maintenance services
- State and local taxes, currently 10.3%
- $1 per night donation to The Nature Foundation at Wintergreen is added to each reservation
- At check-in you may choose not to participate
- As part of our dedication to the preservation of the natural wildlife and landscape, a donation of $1 per night has been added to your bill in support of The Nature Foundation at Wintergreen (TNFW). TNFW is a non-profit partner that exists to encourage the understanding, appreciation and conservation of the natural resources of the Blue Ridge Mountains. In supporting this organization you will help protect the beauty and environment of Wintergreen Resort. We hope that during your stay you will take to opportunity to visit the Nature Center and learn about the wonders of the world where we live. For more information on our environmental efforts visit our website The Nature Foundation at Wintergreen. We look forward to serving your needs and with your support, the natural beauty found at Wintergreen will be here for generations to come.
- Protecting you, the guest, from financial loss during your stay
$4.95 per night InsuraGuest protection policy is added to each accommodation - In-room guest accidents, room damage, and theft of guest property can happen at any hotel. These risks could be excluded from commercial hotel insurance policies and are potentially the responsibility of each guest. InsuraGuest alleviates the guest’s burden through a direct-to-consumer policy that protects the hotel’s guest(s) while in their hotel room.
- Protecting you, the guest, from financial loss during your stay
- Reservation restrictions may apply including minimum stay requirements. Example (but not limited to) all homes require a two night stay or more.
- Packages and promotions may not be valid for all unit types or for all dates.
- Additional charges may apply seasonally for view and/or location.
- Every effort is made to honor requests, however, we cannot guarantee specific location, view, bed configuration or in-room amenities.
- Packages and promotions presented on this resort website and booking site are valid for individual resort guest reservations and may not be valid for group bookings.
- All rates are subject to change without notice.
Check-In | Check-Out
- Check-in begins after 4 p.m. or as accommodations become available. We are happy to offer early check-in when your accommodation is clean and ready, so please stop by the front desk, located in the Mountain Inn, as soon as you arrive.
- If your accommodation is not ready, you can pre-register and start enjoying the resort facilities.
- Photo ID and credit card are required at check-in.
- Reservation balance is due by credit card at check-in. AMEX, VISA, MasterCard and DISCOVER cards are accepted.
- Credit or debit cards are also authorized at check-in for incidental charges – $20 per night. Any excess authorized funds will be released after your departure; it can take 3-7 days for your financial institution to release the funds.
- Cash is not accepted at check-in but may be substituted at check out. Checks are not accepted.
- Guests must be 21 or older to reserve or check-in to resort accommodations.
- Check-out is 11 a.m.
- If you would like to extend your stay, please contact the front desk the morning of your departure. We will do our best to accommodate your request.
More Need to Know
- Due to the natural terrain of the resort and internal grade changes in each building, hills and stairs are inevitable. Most units have multiple stairs indoors and outdoors. If an ease of access unit is required, please advise the reservation agent during the booking process so they can assist with choosing the perfect location.
- Wintergreen Resort managed rental accommodations are all non-smoking, which includes e-cigarettes, and vaping. A minimum of $500 fee will be assessed to guest if evidence of smoking is discovered inside any unit.
- We are unable to allow pets in Wintergreen Resort managed rental accommodations. A minimum fee of $150.00 per night will be assessed if a pet is discovered in the rental accommodations.
- Motorcycles and motorhomes are prohibited.
- Outdoor grilling is not available at rental units and homes.
- Rollaway beds, cots and sleeper sofas are not available in rental units.
- Portable cribs and high chairs are available at no charge.
- Parking space at the rental unit is limited to 2 vehicles with the exception of Eagles Court and Dobie where 1 parking space is provided. Overflow parking is available at Wintergarden lot.
